Epicor Solutions Engineer

Join Our Client as an Epicor Solutions Architect

Are you an experienced Epicor ERP professional with a passion for designing practical, high-quality solutions? This is an opportunity to join a growing ERP services organisation delivering Epicor implementations, enhancements, and long-term support to mid-market customers.

About the Company

Our client is an established Epicor-focused consulting and services business supporting organisations across a range of industries. The team is known for a delivery-first, collaborative culture with a strong emphasis on solution quality, clear documentation, and customer outcomes.

Role Overview

We’re seeking a skilled Epicor Solutions Architect to join the team on a permanent basis. This role is ideal for someone who enjoys working directly with customers to uncover requirements, define functional solutions, and translate technical specifications into clear documentation.

You’ll act as a key bridge between customers and developers-owning discovery, solution design decisions (standard functionality vs. customization), user stories/acceptance criteria, validation, and user-facing documentation.

Key Responsibilities

• Lead discovery sessions and requirements gathering to understand operational and strategic needs.
• Evaluate whether requirements can be met via Epicor standard functionality or require customization; document recommendations and rationale.
• Produce high-quality solution/design documents and detailed user stories to guide development.
• Define clear acceptance criteria to ensure deliverables are testable and aligned to expectations.
• Support backlog prioritisation, refinement, sprint planning, and agile ceremonies (reviews/retrospectives).
• Validate delivered functionality against initial designs; provide constructive feedback to close gaps.
• Create clear, user-friendly documentation explaining new functionality, value, and usage.
• Collaborate closely with developers and internal stakeholders to clarify scope, remove ambiguity, and maintain momentum.

Essential Skills & Experience

• 5+ years hands-on Epicor ERP experience (especially operations and/or finance modules).
• Strong experience with Epicor tools: BAQs, BPMs, Functions, AppStudio.
• Excellent technical writing/documentation skills and a strong attention to clarity.
• Strong analytical approach-able to turn unclear inputs into structured, testable user stories.
• Confident communicator with experience leading customer-facing requirement conversations.
• Proven agile delivery experience (backlog management, refinement, sprint planning).
• Highly organised and comfortable managing multiple priorities in a fast-paced environment.

Desirable Skills & Experience

• SSRS and related Microsoft reporting/BI technologies.
• C#/.NET development experience for bespoke customization.
• Familiarity with Jira.

Why This Role?

You’ll have meaningful ownership across the full lifecycle-from requirements through delivery validation and documentation. If you enjoy combining Epicor expertise with solution design, client interaction, and strong written communication, this role offers a high-impact platform to grow.

Next Steps

If you’re ready to bring your Epicor expertise to a collaborative team and contribute to varied client projects, we’d love to hear from you-please submit your CV.