Accommodation Officer

Title: Accommodation Officer
Sector: Local Authority/ Social Housing
Contract: 6-Month Contract
Location: UK – 4 days office-based, 1 day remote
Pay: Competitive hourly rate | Inside IR35

Role Overview:
This role involves managing temporary accommodation and PSL properties for homeless households, including tenancy management, voids, inspections, landlord liaison, and ensuring properties meet health & safety and housing standards. You’ll support households to sustain their accommodation, manage complex casework, and work closely with internal teams and external agencies to deliver a coordinated housing service.

Key responsibilities include:

• Managing temporary accommodation properties, including inspections, repairs, voids, and lettings
• Supporting homeless households with tenancy sustainment, safeguarding, and housing options
• Investigating complaints, ASB, tenancy breaches, and recommending legal action where required
• Liaising with landlords, agents, contractors, and partner agencies
• Ensuring compliance with homelessness legislation, health & safety, and council standards

Key requirements:

• Experience in housing management, homelessness, or temporary accommodation within a local authority or housing association
• Strong experience handling complex, customer-facing casework
• Knowledge of housing legislation, welfare benefits, and safeguarding
• Ability to work independently, manage a patch, and travel as required (car driver preferred)

Apply:
If you’re an experienced Housing Benefits professional seeking a senior interim role, please get in touch to discuss further.